2012年9月28日星期五
2012年9月13日星期四
GODADDY因网站宕机事故致歉
美国山地时间2012年9月10日（周一）GODADDY总部Scottsdal斯科茨代尔数据中心发生大面积网站宕机事故，数百万个站点受到影响，其中我的几个网站都无法访问，导致其中的两个网站ALEXA排名全部都消失了。
昨日(北京时间2012年9月12日12时)收到GODADDY的邮件为网站宕机事故致歉，其大意是“我们让您失望了，我们将为此事件负起全责，并提供一个月的免费服务，可以换取in-store credit,于1周后生效。”
原文如下：
Dear XXX,
We owe you a big apology for the intermittent service outages we experienced on September 10 that may have impacted your website, your email and other Go Daddy services.
We let you down and we know it. We take our responsibilities — and the trust you place in us — very seriously. I cannot express how sorry I am to those of you who were inconvenienced.
The service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented a series of immediate measures to fix the problem.
At no time was any sensitive customer information, including credit card data, passwords or names and addresses, compromised.
Throughout our history, we have provided 99.999% uptime in our DNS infrastructure. This is the level of performance we expect from ourselves. Monday, we fell short of these expectations. We have learned from this event and will use it to drive improvement in our services.
As a result of this disruption, your account will be credited for the value of 1-month of service for each of your active/published sites.* This credit will be available to you for the next 7 days. Please click the button below to redeem your credit.
昨日(北京时间2012年9月12日12时)收到GODADDY的邮件为网站宕机事故致歉，其大意是“我们让您失望了，我们将为此事件负起全责，并提供一个月的免费服务，可以换取in-store credit,于1周后生效。”
原文如下：
Dear XXX,
We owe you a big apology for the intermittent service outages we experienced on September 10 that may have impacted your website, your email and other Go Daddy services.
We let you down and we know it. We take our responsibilities — and the trust you place in us — very seriously. I cannot express how sorry I am to those of you who were inconvenienced.
The service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented a series of immediate measures to fix the problem.
At no time was any sensitive customer information, including credit card data, passwords or names and addresses, compromised.
Throughout our history, we have provided 99.999% uptime in our DNS infrastructure. This is the level of performance we expect from ourselves. Monday, we fell short of these expectations. We have learned from this event and will use it to drive improvement in our services.
As a result of this disruption, your account will be credited for the value of 1-month of service for each of your active/published sites.* This credit will be available to you for the next 7 days. Please click the button below to redeem your credit.
2012年9月11日星期二
中国最差的宽带——艾普宽带
根据艾普宽带用户口述和实测，特撰写以下报道：
张先生家住武汉市硚口区常码头社区，于2012年6月按照艾普宽带武汉分公司的4M宽带，安装当天一直无法拨号，错误提示651，一直拨打官方客服电话952155，后安排古田区域工作人员上门调试，于3天后故障恢复。张先生在使用艾普宽带的过程中发现了不少问题：
1.网速实测最多不到2M，而官方在宣传中称有4M；迅雷，快车等下载最多只能达到250KB/S，按照4M的理论值，下载速度应该可以达到500K/S左右，但根本达不到；
2.网速不稳定，大部分国外网站打开都不稳定，DNS有时无法解析，大部分带https的安全连接均无法访问；
3.FTP无法使用，使用21端口的FTP被艾普宽带屏蔽；
发现这些问题后，张先生认为艾普宽带虚假宣传，于是拨打艾普宽带952155服务热线要求退费，官方不同意，一直说会安排工作人员联系，但一直无人联系。后张先生拨打12315投诉艾普宽带，几天后有客服人员联系，同意退费，但需要安排工作人员上门测试宽带速度是否不达标，此后杳无音信，一直没收到艾普宽带的电话，也没有工作人员上门测试。
面对艾普宽带的欺骗和耍赖，张先生选择放弃，但保证此后不再使用艾普宽带。
经过本人实测，艾普宽带武汉分公司的带宽普遍达不到4M，使用比较可靠的在线测网速实测下载速度均只有250KB/S左右：
[caption id="" align="aligncenter" width="404" caption="武汉4M艾普宽带实测只有250KB/S左右，带宽大约2M左右"]
[/caption]
张先生家住武汉市硚口区常码头社区，于2012年6月按照艾普宽带武汉分公司的4M宽带，安装当天一直无法拨号，错误提示651，一直拨打官方客服电话952155，后安排古田区域工作人员上门调试，于3天后故障恢复。张先生在使用艾普宽带的过程中发现了不少问题：
1.网速实测最多不到2M，而官方在宣传中称有4M；迅雷，快车等下载最多只能达到250KB/S，按照4M的理论值，下载速度应该可以达到500K/S左右，但根本达不到；
2.网速不稳定，大部分国外网站打开都不稳定，DNS有时无法解析，大部分带https的安全连接均无法访问；
3.FTP无法使用，使用21端口的FTP被艾普宽带屏蔽；
发现这些问题后，张先生认为艾普宽带虚假宣传，于是拨打艾普宽带952155服务热线要求退费，官方不同意，一直说会安排工作人员联系，但一直无人联系。后张先生拨打12315投诉艾普宽带，几天后有客服人员联系，同意退费，但需要安排工作人员上门测试宽带速度是否不达标，此后杳无音信，一直没收到艾普宽带的电话，也没有工作人员上门测试。
面对艾普宽带的欺骗和耍赖，张先生选择放弃，但保证此后不再使用艾普宽带。
经过本人实测，艾普宽带武汉分公司的带宽普遍达不到4M，使用比较可靠的在线测网速实测下载速度均只有250KB/S左右：
[caption id="" align="aligncenter" width="404" caption="武汉4M艾普宽带实测只有250KB/S左右，带宽大约2M左右"]
[/caption]
希望艾普宽带武汉分公司能给广大用户一个解释，能更正自己的态度。
据百度百科介绍，艾普宽带是最大的民营网络宽带提供商，总部四川，在武汉有分公司，依靠强大而虚假的宣传攻势来占据市场，在百度知道里，有很多艾普宽带的负面评论，大家有兴趣可以看下。
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